Hello All,
Welcome to VIP Crisis Consultation’s blog. The goal of the blog is to bring interesting, thought provoking content to its readers. Founder and Lead Consultant of VIP Crisis Consultation, Victoria Perisee-Johns will be the main blogger. Please feel free to submit questions or recommendations for future content to [email protected] .
Let me take a minute to introduce myself, I’m Victoria Perisee-Johns, the Founder and Lead Consultant of VIP Crisis Consultation. Check out my bio under Meet the Consultant.
Why was VIP Crisis Consultation created?
VIP Crisis Consultation came as a result of working as a Police Crisis Clinician with 7 Police Departments in suburban Chicago for four and half years with two different agencies. VIP Crisis Consultation came from my passion of wanting to integrate psychology into law enforcement. As a Police Crisis clinician, I worked for an agency that provided police departments clinicians. In my work I learned that each police department and even the Chief of Police wanted services differently. Some departments wanted services separated from the officers and others wanted them more integrated. I quickly found the more integrated the services were, the better the services were for the community and department.
What I have learned in my experience is some services work and some services do not. The most effective services are well thought out and integrated into policing and right now that is not what I am personally seeing. Because of my passion for both law enforcement and wanting to understand why and how people act. I took pride in learning about law enforcement lingo, process, how each department functioned, and even the court process. This helps me with the task of building collaborative relationships with departments and officers. In my work I learned from other co-workers they struggled with integrating into police departments and building a collaborative relationship, when this has not been the case for me. I easily integrated into police departments that other clinician’s who tried their best to integrate into the departments, but were unsuccessful. It was clear that services were nearly non-existent in these departments. When I got into those departments use of services increased drastically to unforeseen numbers. What was different, why did it work when it was from me, and what worked? I am not sure really what was really different. All I know is what I have done, I focused on learning about law enforcement and not what is on the movies or on the TV. I focused on building collaborative relationships with older adults services, child protective services, other services like domestic violence, and specialized services such services in spanish speaking services in order to better serve the residents.
The focus for me was how can I provide the most holistic approach which meant for me the necessity of communicating with everyone involved. While communication was the foundation I could not understand what happened next … with a steady incline in use of services officers’ were more willing to seek help with residents, I found that officers trusting in me about their own personal struggles and those of their family members. After some time of working in this capability, I learned that there was not a system or rhythm to how to establish Police Crisis Intervention and Social Service services. In researching current services being utilized across the United States, I found that there is a large variety of services from partnering with other agency’s or hospital systems to in-house co-responder units. I found that there was a need to help departments develop successful holistic Crisis Intervention and Social Service services that would fit their community and departmental needs and this is why VIP Crisis Consultation was created.
Why is collaborative integration so important?
There are so many suggestions when it comes to social service / mental health and law enforcement. Many in law enforcement would like to keep the two separate. Others in the community suggest that social service/mental health replace law enforcement. Personally my preference is collaborative integration.
I understand law enforcement’s hesitation for social service to be involved in law enforcement. The risk of harm is the biggest concern. However, the other extreme of social service / mental health replacing law enforcement for even some of their calls is in general is a receipt for disaster. The argument I have heard is “CAHOOTS” has been successful since 1989 in Eugene, Oregon. As someone who lives literally next door to the City of Chicago, I am not a fan of this model. I am happy this works in Eugene, Oregon but it has not been duplicated outside of Eugene, Oregon ( Denver is currently piloting a similar program). I am not a fan of CAHOOTS for urban areas especially. It reminds me of the dozens of outreach types services currently running in the city. I am a person who believes that the future of crisis services and policing is in the co-responder model. A co-responder model is a partnering therapist/social worker with a law enforcement officer to respond to calls of social service/ mental health calls. However, this may not be the BEST cost effective model for all communities and other type programming that is different but would fall somewhat under the co-responder model. One model I work under is a clinician that is on-call as needed. What does this look like? Typically a department partners with a local community service agency and when they need help the clinician is “paged.” The clinician then has 30 minutes to respond during business hours and outside of business they have an hour to respond since they are coming from their home in theory. The other I worked with was similar in nature; however, the full-time employees worked with three communities at a time. This worked well because they had coverage from 7am to 10pm, it consisted of 12 communities and 4 full-time clinicians plus bachelor’s level counselors who covered a crisis line and supervisor. Both models have their benefits and drawbacks.
I am a fan of the co-responder model in some fashion. The key to these programs success is the integration. Integration is how the two separate entities work together. The integration is typically the most difficult part especially considering that law enforcement and social services come from two totally different thought processes. For services to be successful not only does the officer and the department need to accept and embrace the services the clinician offers but also the clinician needs to understand how to work within a law enforcement setting.
I commonly see the approach of this is your job and this my job and they are separate. Then what happens next? Frustration and miscommunication is a receipt for disaster. I do not recommend coming in with a them versus us approach versus a team approach because it is not holistic in nature. I will explain more in future posts.